Technical Support

Tayden Design offers different types of Technical Support services for you to choose from including 1 Year of complimentary telephone support, Standard Support, and available extended support packages.

When contacting our Technical Support staff, please provide the following information:

• The software Version you are using and file dates of any updates you have installed.
• The exact wording of any messages that appeared on your screen.
• A brief and concise explanation of the question or problem.

Click here to visit our Main Support Center

New LiveUpdate Utility- For MS Windows Vista Customers!

LiveUpdate Utility - Independent LiveUpdate utility for Tayden's Program's UPDATE!

(MS Windows XP, Vista, 7) - Click here for download

 

Note: You must have Tayden program installed on your computer in order to perform a successful LiveUpdate!

This utility supports LiveUpdate for the next products:

1. All Aboard Data Express
2. Fort Knox
3. ServiceTracker Professional Edition.
4. Pro Sports Memorabilia


Complimentary Technical Support:

If you are a register user, free Technical support is available by email for the product life time.

24/7 at: support@tayden.com


Standard Technical Support:

Available at no charge, Standard Technical Support provides all registered users with technical support through the following services:

Internet Support: You can ask questions and download files with Tayden Design users on the Internet.

To access Tayden Design site use the following addresses:

Web: http://www.tayden.com
Email: support@tayden.com


Extended Support Packages:

Several support packages are available at an additional charge. Tayden Design offers priority, Premier, and pay-as-you-go support options. Call Tayden Design for additional information about the different support packages available.
Questions or Comments? Email us at: support@tayden.com


Visit our new support center for BKM (Best Known Methods) and solutions!

Knowledge Base Support Center